EOSC Rules of participation
We recognize that EOSC Rules of Participation have not yet been formally adopted. We are following the process via EOSC-Nordic project and will adopt them once they are released. Below is a set of EOSC-hub current criteria for on-boarding, which provides a good feeling of the goal.
- It must be an actual service.
- It must be a service according to the IT Service Management definition. It should be an ongoing activity offered ‘live’ to customers. This may be an IT service, or a human service (e.g. training, consultancy).
- It may not be a research product, for instance, a document, a dataset or a piece of software.
- The Service must be coherent. It must be available and offer value on its own. It may not be only a feature of a larger service.
- The Service must meet at least one of the following criteria:
- The Service must be targeted to the research community.
- The Service must be provided by the research community.
- The Service comes from an EOSC related H2020 funded project.
- The Service is part of a procurement framework targeting researchers.
- The Service must be both available in Europe and available in a European language. See https://europa.eu/european-union/about-eu/eu-languages_en.
- The required fields in the Service Description Template must be filled, including required linked information.
- URLs must be Fully Qualified Domain Names (FQDN).
- The provider must agree to periodically update their data to keep it current.
- Key information must be in English.
- The service must be described in English.
- The basic information in the User Interface for the service must be available in English.
- The Helpdesk must be able to answer queries in English at a minimum.
Service definition according to FitSM-0:
- Way to provide value to customers through bringing about results that they want to achieve.
- Note that in the context of the FitSM standard series, when referring to services, usually IT services are meant.